Access my shared mailbox with Outlook on the web

Use Outlook on the web to access a shared mailbox or another user's email you've been given access to. You can choose to open the mailbox in a new window or add it to your folders list.

1. Sign in to Outlook on the web. Use your Office 365 email address and password (your ITEGY-Distinctive Technology Services username and password won't work here).
2. If you'd like to open another mailbox in a separate window:
   
   • In the upper-right, select your user icon and then Open another mailbox.
   • Enter the email address you'd like to access and select Open.
3. If you want to add another mailbox to your folder list:
   
   • Right-click Folders on the left.
   • Select Add shared folder.
   • Enter the name of the email address you'd like to add and select Add.

More info

• Create a shared mailbox so multiple people can send and receive email from the same address.
• Learn more about shared mailboxes.