Facbook Pixel

Add external contacts to my address book

When you communicate with people outside of your organization (like partners or customers), add them to your organization's address book as shared contacts.

Required: You need admin permissions to add shared contacts. For more info, see admin roles from Microsoft.
  1. Sign in to the Exchange admin center. Use your Office 365 email address and password (your ITEGY-Distinctive Technology Services username and password won't work here).
  2. Go to recipients, and then select contacts.
    recipients in the panel to the left of contacts
  3. Select New >Mail contact.
    Add plus sign opens to drop-down menu with Mail contact option
  4. In the new window, enter the the contact's info, and select Save.
  5. The contact is now in the list. Select Edit pencil buttonEdit.
  6. In the new window, choose contact information, organization, and/or MailTip to add more details about the contact. Select Save after each option you update.
    Under the display name, general, contact information, organization, and MailTip options

More info


Was This Article Helpful?
Thanks for your feedback. To speak with a customer service representative, please use the support phone number or chat option above.
Glad we helped! Anything more we can do for you?
Sorry about that. Tell us what was confusing or why the solution didn’t solve your problem.