Facbook Pixel

Error: We can't create your email address until you verify that you own this domain

You'll see this error message in your Office 365 from ITEGY-Distinctive Technology Services account if you're trying to use an external domain for your email address. This is any domain at another domain provider, or in another account. Even if it's another ITEGY-Distinctive Technology Services domain, if it's in a different ITEGY-Distinctive Technology Services account, it's still considered external.

Verify your ownership of the domain in order to proceed with your Office 365 setup.

More info


Was This Article Helpful?
Thanks for your feedback. To speak with a customer service representative, please use the support phone number or chat option above.
Glad we helped! Anything more we can do for you?
Sorry about that. Tell us what was confusing or why the solution didn’t solve your problem.