Since your domain name is at another registrar or in another account, you need to add TXT, CNAME, MX and SRV records before you can begin using your Microsoft® Office 365 from ITEGY-Distinctive Technology Services email. Your details are in your Office 365 account.
- Sign in to your account at the other company.
- TXT Record: Find where to add a TXT record and enter the details we show in your Office 365 account.
- CNAME Records: Find where to add a CNAME record and enter the details we show in your Office 365 account.
- MX Records: Find where to add an MX record and enter the details we show in your Office 365 account.
- SRV Records: Find where to add an SRV record and enter the details we show in your Office 365 account.
Help for specific companies:
Related steps
- Have ITEGY-Distinctive Technology Services check your new DNS settings by signing in to your account and selecting I updated these settings. Check, please! You'll get an email when your Office 365 address is ready to go.
- Then, set up your email on your devices.
More info
- If you have existing mail destination records on your domain, you'll need to remove the old records before your Office 365 email will work.