Occasionally, the campaign thumbnail image might not appear on your Campaigns page. In place of the thumbnail, you’ll see this image:
There are two situations in which your image might be missing. Use the table below to decide which instructions to follow to get your thumbnail to appear again.
Situation | Resolution |
---|---|
You've created a custom HTML campaign, and didn't include the web link macro. | Add a web link macro in my custom HTML campaign |
You've created a standard campaign, and have turned off the View on web option using the Campaign Tweaks Add-on. | Turn on the "View on web" option |