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Reinstall an SSL Certificate

If your SSL has expired or recently been rekeyed, you will need to replace it by generating a new certificate in the SSL manager and replacing the certificate that is installed on your cPanel hosting.

Delete old certificate

Before or after uploading your new SSL certificate, you can delete the old SSL certificate to avoid confusion.

  1. Log in to your ITEGY account and open your product. Need help opening your product?
  2. Under Security, click SSL/TLS.
  3. Under Certificates (CRT), click Generate, view, upload, or delete SSL certificates.
  4. Under Actions, click Delete for the certificate you wish to delete.
  5. Click Delete Certificate.
  6. Click Go Back and repeat steps 4 and 5 to delete any other certificate.

Install and activate your new certificate

You can rekey your SSL certificate from the SSL manager, which will allow you to download your new SSL certificate.

  1. Log in to your ITEGY account and open your product. Need help opening your product?
  2. Under Security, click SSL/TLS.
  3. Under Certificates (CRT), click Generate, view, upload, or delete SSL certificates.
  4. Click Choose File to upload a new certificate.
    choose file
  5. Navigate to the location where you've saved the new SSL certificate and click Open.
    open file
  6. Fill the description box and click Upload.
  7. Click Go Back and repeat steps 4 through 6 for any other certificate files you need to upload.
  8. From the SSL/TLS Manager, click Manage SSL Sites.
    manage ssl
  9. Click Browse Certificates and select the certificate that you want to activate. This will auto-fill the fields for the certificate.
  10. Select the new certificate that you uploaded from the SSL Certificate List. Click Use Certificate.
  11. Click Install Certificate.

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