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Restore my site

Note: These instructions explain how to restore a Managed WordPress site for Basic, Deluxe, Ultimate, and Developer accounts. If you have a Pro Managed WordPress account (available in U.S.A. and Canada only), see these instructions instead.

Managed WordPress® accounts offer 30 days' worth of backups for your WordPress installation's files and its database. You can select to restore either your files, your database, or both.

Warning: We'll restore your site using a backup for the date you select. All changes made after that backup date will be lost. For example, if you restore your database, items like sales records, posts, and comments written after the backup date you select will be erased.
  1. Log in to your ITEGY account.
  2. In your My Products page, next to Managed WordPress, click Manage All.
  3. For the website you want to use, click the three-dot icon and select Settings.
    Select settings
  4. In the Backups section, click Manage.
    click manage
  5. In the Select restore type list, choose the type of backup to restore and select a date for each type:
    Choose:If this happened:
    FilesYou recently added, changed or updated themes/plugins
    You recently uploaded files via sFTP
    You edited themes/plugins using the WordPress editor
    DatabaseYou changed some settings and your site no longer works
    You need to clean up a large amount of recent spam
    Your username/password has changed without your knowledge
    Files & DatabaseYour site loads only a white screen
    Your site security is compromised
    Warning: Restoring the database erases all new entries since the last backup.
  6. Click Restore.