You should re-key your SSL certificate when:
- Your server crashes.
- You lose your private key.
- You move your website to a new server.
- You change your SSL's domain.
- You want to change your SSL certificate's issuing organization. For more information, see Using the Right Issuing Organization for Your SSL.
- Before you can re-key your SSL certificate, you must generate a new certificate signing request (CSR) from your Web server. For instructions, see Generate a CSR (certificate signing request).
- Don't revoke unless you are certain you want to cancel the existing certificate. When you revoke, the SSL credit is canceled and you can't re-key the certificate.
- You need to download and install your new certificate within 72 hours of re-keying your certificate to keep your server secure when the old certificate is terminated.
- Log in to your ITEGY account, and go to the My Products page.
- Under SSL Certificates, next to the certificate you want to use, click Manage.
- On the Certificate Details page, click Rekey & Manage.
- Click Re-Key certificate.
- In the Certificate Signing Request (CSR) field, paste your new CSR, including ----BEGIN NEW CERTIFICATE REQUEST---- and ----END CERTIFICATE REQUEST----, and then click Save.
- Click Submit All Saved Changes.
Your newly re-keyed certificate will become available shortly after submitting the new CSR, and we'll email you when the certificate is available.
- After you receive the issuance email, you need to download your newly keyed certificate.
- You must install the SSL certificate within 72 hours of issuance to keep your server secure.
- During the re-key process, you may have to verify your certificate request.You'll get an email from us if this is necessary.