Note: We do not follow redirects when we validate your domain ownership.
When requesting an SSL certificate, we might require you verify that you control the domain for which you're requesting the certificate. To do this, we provide you one of two options:
|Method||How it works|
|HTML page||Upload an HTML page with content we specify to a distinct directory of the website for the common name you're using|
|DNS record||Create a TXT record we specify in your domain name's zone (DNS) file|
Which type of verification you can use depends on which type of certificate you're requesting:
Click one of the following links for directions based on the information we emailed you.
You will receive an email from us with a unique identifier, which will be in a line of the email: "Your unique ID for these methods is [uniqueID]."
starfield.htmlin a web browser, and then use the instructions in the To Verify Your Domain Name Ownership section of this article.
If the SSL certificate is for the root domain, the HTML file must be findable at http://coolexample.com/.well-known/pki-validation/starfield.html. http://www.coolexample.com/.well-known/pki-validation/starfield.html will not work.
If you run into any issues and your website is hosted with us, these Articles may be helpful:
You will receive an email from us with a TXT value you need to create in your domain name's DNS zone file. Adding this TXT record won't impact your website at all; it's something you can only view through a special tool which performs DNS lookups.
You can only create the TXT record through the company whose nameservers your domain name uses. If your domain name uses our nameservers, see Manage DNS zone files.
Use the following information to create your TXT record:
|Field||What to enter|
|Name (Host)||Type @ (If your DNS is hosted outside of ITEGY, you may need to leave this blank)|
|Value||Type the entire TXT value we sent you|
Once you've created the DNS record, use the instructions in the To Verify Your Domain Name Ownership section of this article.
After uploading the HTML page or creating the TXT record, you need to let us know so we can verify your domain name ownership.
It can take 5-10 minutes for your verification to complete.