You can upload or backup your website by moving a copy of your files between your computer and your hosting account with File Transfer Protocol (FTP). There are many different clients you can use, but we recommend FileZilla.
Uploading and downloading your website or your entire hosting account can take awhile, depending on the size of your site and your internet connection.
In order to connect to FileZilla, you will need to know:
|Field||What to enter...|
|Host||Your domain name or IP address (Details below)|
|Username||Your FTP username (Details below)|
|Password||Your FTP password (Details below)|
|Upload your files||Download your files|
|In the Local Site area, select all of your website's files and directories and then drag them into the Remote Site area.||In the Remote Site area, select all of your website's files and directories and then drag them into the Local Site area.|
If you're uploading your website, once the files finish moving, your site will be live. If you're downloading your website, once the files finish moving, you will have a backup of your website saved on your computer.
Note: Changing your FTP username or password can take 2-4 hours to fully process.
Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products. Third-party marks and logos are registered trademarks of their respective owners. All rights reserved.