Change my website's domain address

By default, your Website Builder site's web address is based on what you named it when first setting up Website Builder — with secureserversites.netadded at the end. If you want to change your website's domain (address), you have three options:

  • Buy a new ITEGY domain
  • Use a ITEGY domain you already own
  • Use an external, non-ITEGY domain you bought from another company
  1. Log in to your ITEGY account and open your product. (Need help opening yourproduct?)
  2. Click Edit/Edit Site.

    Note: If you have a Website Builder Online Store, first click Manage Store and then click Edit/Edit Site.

  3. Click Change at the top where your website's address appears.
    Click Change
  4. When the Domain Settings window appears, your free URL is automatically selected. To change it, make a selection from the My Domain menu.
    Make selection from My Domain menu
  5. Click Save & Publish and skip to the last step. (If you want to use an external domain, see the next step.)
  6. To use an external domain (bought from another company), select Add an external domain from the My Domain menu, then click Next.
    Select external domain and click Next
  7. Enter the external domain in the Domain Name field and click Save & Publish after you see the Looks good! message. (The message confirms your ownership of the domain.)
    enter external domain name
  8. Now log into your external domain provider's website and find where to change that domain's A record. (If you have any trouble, contact that domain provider for support.)
  9. Update the external domain's A record by entering the appropriate IP address below based on the area closest to your location.
    Use Nearest Server LocationEnter IP address
    U.S. East Coast198.71.232.4
    U.S. West Coast72.167.191.79
    Europe160.153.136.4
    Asia182.50.132.243
  10. Log out from the other domain provider's site, switch back to Website Builder and click Save & Publish.
  11. If you're switching to a ITEGY domain, you'll usually see a Your site is live! notice after a few moments, and you can then click View Site to see your website with its new address.
    new site address saved

    Note: If you're switching to an external (non-ITEGY) domain, it can take up to 72 hours to take effect. It might take less time, so feel free to check occasionally by re-clicking View Site.

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