Check webmail accounts using my domain name

To check your Workspace Email accounts, you can always go to email.secureserver.net. However, you can also check your email at http://email.[your domain name].

If your domain name and Workspace Email are in...

  • The same ITEGY account, we set this up for you automatically.
  • Different accounts, you'll need to configurate this manually.

Manual Configuration

To configure email.[your domain name], you'll need to modify your domain name's DNS settings, namely its CNAMEs.

If your domain name is...

  • Registered and hosted with us, you can use the CNAME section of Manage DNS zone files.
  • Registered elsewhere but hosted with us, you can use Manage DNS for your hosting account.
  • Registered or hosted elsewhere, you'll need to contact your domain's registrar or host to modify its CNAMEs.

Your CNAME records differ based on your email server's location (more info).

RegionCNAME (Alias/Host)Points to
USemailemail.secureserver.net
EUemailemail.europe.secureserver.net
APemailemail.asia.secureserver.net

Additional CNAMEs

We also offer additional, optional CNAME record configurations for third party email clients or alternative URLs to access your Workspace Webmail. These CNAMEs do not affect your ability to send or receive email.

Again, which ones you use are based on your email plan's region.

US Region

CNAME (Alias/Host)Points to
mobilemailmobilemail-v01.prod.mesa1.secureserver.net
pdamobilemail-v01.prod.mesa1.secureserver.net
mailpop.secureserver.net
poppop.secureserver.net
imapimap.secureserver.net
smtpsmtpout.secureserver.net
webmailwebmail.secureserver.net
eemail.secureserver.net

EU Region

CNAME (Alias/Host)Points to
mobilemailmobilemail.europe.secureserver.net
pdamobilemail.europe.secureserver.net
mailpop.europe.secureserver.net
poppop.europe.secureserver.net
imapimap.europe.secureserver.net
smtpsmtpout.europe.secureserver.net
webmailwebmail.europe.secureserver.net
eemail.europe.secureserver.net

AP Region

CNAME (Alias/Host)Points to
mobilemailmobilemail.asia.secureserver.net
pdamobilemail.asia.secureserver.net
mailpop.asia.secureserver.net
poppop.asia.secureserver.net
imapimap.asia.secureserver.net
smtpsmtpout.asia.secureserver.net
webmailwebmail.asia.secureserver.net
eemail.asia.secureserver.net