If you can't send and receive email messages, your firewall software settings may be preventing Workspace webmail from working properly. You may have to change your firewall, pop-up blocker, or browser security settings to see your email.
Add http://email.secureserver.net to your list of approved sites. Then set your Workspace account to SSL mode:
Adjust the settings of your firewall, security software, or browser to allow pop-ups from Workspace webmail
After you make any firewall, software, or browser changes, log out of webmail. Then, clear your browser cache:
Reminder that clearing your browser cache will also remove any stored passwords, or auto-fill data.