If you are having trouble connecting to your email account through an email client, there are several troubleshooting steps you can take. If you need to access your email right away, you can login on your Workspace webmail.
Make sure you have set up SMTP Relay in your email account. For more information about setting up SMTP Relay, see Checking your SMTP Relay Settings.
Your internet provider might block your email clients' default port settings. If they do, you can use these alternative ports by selecting the port based on the server name you're using.
|SMTP||Outgoing||25, 80, 3535|
See Email Account Limitations for maximum email and attachment size as well as other limitations that may affect your ability to send email.
One relay consists of one email message sent to each person using the SMTP service. So if you send one email message to 30 people, it counts as 30 relays. Relays are counted on a daily basis.
Note: As a courtesy, we provide information about how to use certain third-party products, but we do not endorse or directly support third-party products and we are not responsible for the functions or reliability of such products.