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Analytics Explained: Click-Throughs

Contacts that clicked links in your email newsletter are included in the Analytics Explained: EngagedEngaged statistic in your email analytics. To find The Engaged tab, click

Analytics Explained: Accepted

Accepted means the campaign was successfully accepted by the recipients' server. Accepted includes all contacts that received the campaign successfully and may or may not

What happens when you import duplicate contacts?

The best part is, it's all handled for you. Whether you have duplicates in your uploaded file, or you've imported the same contacts to the same list, there will never be

Troubleshooting Contact Imports

First of all, if you're having trouble importing contacts into your subscribers area, don’t panic! We promise, everything will be ok. There are a few common reasons that your

Blocking someone from receiving emails

You sure can prevent someone from receiving your emails, without relying on them to unsubscribe themselves!

Troubleshooting Facebook showing the wrong campaign

Have you ever posted your recent Email Marketing newsletter to Facebook, only to discover that the final Facebook post is displaying the wrong campaign? Never fear, we've got

Troubleshooting images being blocked in inboxes

Images are one of the things that make Email Marketing emails so special! So, we can understand the frustration of those images being blocked, or not showing up in your final

Remove malware from my site

If Website Security detects compromises or vulnerabilities, it will alert you via email that there is a problem. Once you have been notified that you have malware, you will

Which of my domains will be scanned?

When you set up your Website Security account on a domain name, it will scan only the exact domain or subdomain that you entered on setup.

Configure my SSL certificate to work with the Web Access Firewall (WAF)

If you are on an Express, Deluxe, or Ultimate Website Security plan, we provide HTTPS support to your website as part of your Web Access Firewall (WAF). You can also use a

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