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Setting Up Your Fax Thru Email Account

Sending and receiving faxes via the Internet is easy with Fax Thru Email. You can select an area code you want associated with your Fax Thru Email account.

Which file formats does Fax Thru Email support?

Fax Thru Email supports most common file formats. Look below for the extension of the file name you're sending — such as .doc — to ensure it's compatible with the formats Fax

Am I charged for incoming faxes?

You are only charged for incoming faxes through Fax Thru Email if you have a toll-free number. Otherwise, you are not charged for incoming faxes.

Can I send faxes to an international fax number?

You cannot send international faxes using Fax Thru Email, with the exception of Canada. Fax Thru Email does not support any fax number that requires a country code (for

Adding Pages to Your Fax Thru Email Account

The pages pack adds to your account. To verify the pages remaining in your account, open your Fax Thru Email account, and go to the History page. You can also view them on

Why can't I access Fax Thru Email?

You may not be able to access the Fax Thru Email application because your security settings are set to High. To access the application, you can either change the security

How am I billed for faxes to an 800 number?

All outgoing faxes and incoming faxes sent to an 800 number are billed per minute. Your Fax Thru Email account comes with a monthly minute quota (a single page fax roughly

What is Online Storage?

Online Storage is a browser-based application that allows you to store and access your important files, safely and securely — online. Much like a folder on your hard drive,

Why can't I proceed past the User Agreement after I select I Accept?

You must scroll through the User Agreement until you reach the end of the agreement in the text box. Then you can accept it and continue.

Setting Up Online Storage

After purchasing Online Storage, you set up your account and specify preferences, such as whether you want to associate your Online Storage with your email account. Once the

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