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Assisted Service Plan Details

The Assisted Service Plan was a service we offered customers as an add-on to their VPS or dedicated servers where we took over administrative functions of the server for the

Move your WordPress site to a different directory in cPanel hosting

What if you installed WordPress® in the wrong directory? Don't worry — it happens all the time. If you installed it through your hosting account's control panel, moving it to

Restoring a Linux Hosting Account

Hosting History is a feature in Linux shared hosting that lets you restore files or directories to their previous state from up to 30 days ago using the FTP File Manager.

Fixing DNS Issues for New Hosting Accounts

When you set up your hosting account, we'll let you know if your domain name's DNS settings do not point to it. This means the content you uploaded will not display until you

Enable admin/root access (Managed or Fully Managed)

If you need root (i.e. sudo or substitute/super user) access to your Managed or Fully Managed Server, you can enable it. You might need this kind of access to install

Disable trackbacks and pingbacks in WordPress

Trackbacks and pingbacks are methods for alerting blogs that you have linked to them. Trackbacks and pingbacks can be disabled in WordPress when not being used, which can

Move your WordPress site to a different directory in Plesk hosting

If you want to move WordPress to a different directory - maybe you installed it in the wrong one - WordPress has instructions in their Codex.

Update bash (Ubuntu 14)

You must patch bash to protect your Ubuntu 14 server against the Shellshock vulnerability.

Changing Your Tomcat Login Credentials

After installing Tomcat on your server, you need to change the credentials to log in to Tomcat Manager. If you dont, you'll receive a "Connection Time Out" error when trying

GLIBC DNS Vulnerability

You need to update your Linux server's installation of glibc immediately to protect it from a stack-based buffer overflow which was discovered on February 16, 2016.

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