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What is FTP?

FTP (or File Transfer Protocol) is a way to move files from your computer to your hosting account and vice versa. To use FTP, you'll need an FTP client. There are many

What type of hosting manager am I using?

There are two different types of hosting managers. Your account uses either Gateway or My Hosting.

Move my cPanel website with FTP and FileZilla

You can upload or backup your website by moving a copy of your files between your computer and your hosting account with File Transfer Protocol (FTP). There are many

Move my Plesk website with FTP and FileZilla

You can upload or backup your website by moving a copy of your files between your computer and your hosting account with File Transfer Protocol (FTP). There are many

Move my website with FTP and FileZilla

You can upload or backup your website by moving a copy of your files between your computer and your hosting account with File Transfer Protocol (FTP). There are many

Which version of IIS am I using?

Our Web & Classic Windows shared hosting accounts offer multiple versions of IIS, so you might need to know which version your account is set up to use.

Configure MIME types

cPanel shared hosting accounts offer a built-in MIME type tool.

Do I have shared or business hosting?

There are two major types of cPanel hosting - shared hosting and business hosting. If you are not sure what you have, you can find this out in your account manager.

Add DNS hosting

You can add, edit or delete DNS records for a domain name registered at another company by adding it to DNS hosting in your account. This will allow you to manage your DNS

Hosting email relay limits

When troubleshooting a contact form, it is important to know that your hosting account can only send out so much email per hour or day. If you aren't sure what type of

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