In email reporting, a bounce is a email address that is not reachable. When sending to a recipient, Email Marketing receives details about the email from the Internet Service

Email Marketing maintains feedback loops with multiple Internet Service Providers (ISPs) which alert us each time a recipient clicks on the Spam button in their inbox, for

You can manually suppress your own contacts, right from your subscribers area. You might need to do this if a customer writes to you directly asking to opt out of your email

You can suppress a bunch of contacts, all at once, just by uploading a file. You can import that list of contacts directly into your suppressed list. This is helpful if you

Your suppressed list contains all of the contacts that are no longer in your active subscribers. There are three main categories of suppressed contacts; Suppressed, Bounced,

Most email providers (Hotmail, Gmail, Yahoo, etc.) have tough restrictions on bulk senders with low read rates. This means that the less folks that view your emails, the

Whenever you manually suppress a contact in your account, they are added to the suppressed list under the label By me. These can be contacts you individually suppressed,

So, you've uploaded your contacts to your Subscribers, but your list totals are still the same as before! Never fear, try these troubleshooting tricks, and you'll be

You've already seen those Include and Exclude buttons, when you send a mailing from your account. Read on to learn more about using them for including and excluding lists

Email Marketing uses the Subscriber language settings for all default messages that your subscribers see. This includes unsubscribe instructions, sign up confirmation emails