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Working with Your Certified Domain

Now that the domain has been certified, what's next? Here are frequently-asked questions about using and retaining your domain's certification.

Certified Domains: Authorization and validation process

During the domain name validation process, we verify the email address used when the domain is registered with us. The process also includes fraud screening and telephone

What paths do I use to upload PERL files and use the PERL interpreter?

You can publish your PERL files to any directory.

What server upgrades or modifications require a re-provision or downtime?

When making modifications to a Virtual Private Server (VPS) or a Dedicated Server, some procedures may result in downtime or a loss of data.

Using FrontPage to Upload Content to a Site Hosting Multiple Domains

If your account hosts subdomains or non-primary domains and you use FrontPage to publish content, you should only upload content through your account's primary domain.

What server objects are supported on Windows shared hosting servers?

Below is a list of objects supported on our Windows ASP and ASP.NET 1.1 shared hosting servers. Some of these objects are not supported in our ASP.NET 2.0/3.0/3.5

What if I can't connect to FTP through Parallels Plesk Panel?

If your FTP connection to your Linux Parallels Plesk Panel fails, here are a few things you can do to troubleshoot the problem before calling customer support.

Which MySQL features do you disable on hosting accounts?

Some MySQL database features are not enabled on our shared hosting servers. Below is a comprehensive list of disabled features.

Transfer my domain to ITEGY

You can transfer your domain to ITEGY from another registrar. If you are looking to move a domain from one ITEGY account to another, please see Transfer my domain to another

Why does my website not display correctly?

If you cannot see your website after you upload your site content, here are a few things you can check.

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