Our hosting accounts only support passive FTP. For this reason you need to make sure that the application you are connecting with supports passive FTP, and that it is
Our Web Hosting and Plesk accounts support MVC3 applications by default, but our Classic Hosting accounts do not. For more information, see What type of hosting account do I
Your Linux hosting account collects all requests it processes and stores them in your Traffic/Apache Logs. This information includes requests for your website's HTML pages,
Managed Hosting is a dedicated server that we set up, monitor, maintain, secure and patch for you. We will also install and maintain some Web applications. We also offer
Because you do not have root/system-level access, you cannot install applications requiring that level of access yourself, although we can install them for you for a fee.
If you want to install software on your Windows® Managed Hosting account, contact customer support.
If you use a custom PHP initialization file file with your Linux hosting account running PHP 5.3.x or later without setting the date.timezone or use the
The software that comes installed on your Managed Hosting account depends on your account's operating system. Click the appropriate link appropriate for your server's
PEAR is a structured library of open-source code for users of PHP. The installation requires a specialized file named go-pear.php, which is a modification of your php5.ini
If you have problems establishing an FTP connection to your hosting account using FileZilla, check out the information below to help you resolve your FTP problem.