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Request additional IP addresses

You can request up to 2 additional IP addresses for your server (for a total of 3: the first assigned when your set up your server, and the 2 additional IPs).

Reset your root password

If you cannot remember the root password for your dedicated server, we will need to reset it for you. Contact customer support for assistance.

Restart your server

If you cannot reboot your server manually, you can restart it by requesting a power cycle.

How to FTP to Your Server

With an FTP (or File Transfer Protocol) program, you can connect to a remote server or computer to create folders or transfer, move and rename files.

Receiving and Viewing Faxes in your Email Account

When you set up your Fax Thru Email account, you specify the email address you want to use with your account. When you receive a Fax Thru Email fax in your email account, you

What is the difference between regular email and a forwarding email account?

Regular email accounts, and forwarding email accounts, are two different account types you can have in Workspace email.

Server Quick Reference Guide

This Quick Reference guide will help you to get started with your Hosting Control Center VPS or Dedicated Server. You may download a PDF version to your computer or view the

How do I upgrade options on my server?

Most upgrades can be done through your account under the My Products section of Servers.

How can I back up the data on my server?

All updates regarding patches, software, and bug fixes are the responsibility of the dedicated server administrator. We recommend keeping all services and software up to date

What if I've reached my bandwidth limit?

Bandwidth is a measurement of the amount of data allowed to pass between a user's website and the rest of the Internet. Bandwidth includes all incoming and outgoing data

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