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Create a ITEGY account

Most customers create a ITEGY account during the checkout process. However, you can also create a new account without any products in it.

Turn off auto renew

Follow these steps to cancel auto-renew for a product. This won't cancel or delete the product from your account, but does make sure it doesn't auto-renew. Of course, you can

Turn on auto renew

To make sure your products renew, you can set them up to auto renew on their expiration dates.

What is Delegate Access?

Delegate access lets ITEGY customers share access to their accounts with other people - but without having to share passwords or other secure information.

Delegate access: Levels of permission

When you invite other people or ITEGY customer support sends a request to access your account, you can set one of three access levels to control what these delegates can do

Invite a delegate to access my ITEGY account

You can invite a delegate (like your web designer or developer) to access the ITEGY products in your account. Delegates can open and use your products but can't view or

Accept a request to access my account

If you receive an email from ITEGY that someone is requesting access to your ITEGY account, it means that person is asking for delegate access. Additionally, ITEGY may

Remove a delegate user from my account

As an account owner, you can cancel access for any delegate at any time.

Request access to another person's ITEGY account

If you need to help someone manage the products in a ITEGY account, you can requestdelegate access from the account owner. Delegate access allows you to open and use products

Add a payment method to my ITEGY account

Here's how to add a credit, debit, gift or prepaid card or a checking account to your ITEGY account for buying or renewing products.

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