In email reporting, a bounce is a email address that is not reachable. When sending to a recipient, Email Marketing receives details about the email from the Internet Service

Email Marketing maintains feedback loops with multiple Internet Service Providers (ISPs) which alert us each time a recipient clicks on the Spam button in their inbox, for

You can manually suppress your own contacts, right from your subscribers area. You might need to do this if a customer writes to you directly asking to opt out of your email

You can suppress a bunch of contacts, all at once, just by uploading a file. You can import that list of contacts directly into your suppressed list. This is helpful if you

Email Marketing takes care of unsubscribes for you, automatically! But, sometimes people write to you instead of clicking the Unsubscribe button in your email. In that case,

Your suppressed list contains all of the contacts that are no longer in your active subscribers. There are three main categories of suppressed contacts; Suppressed, Bounced,

Most email providers (Hotmail, Gmail, Yahoo, etc.) have tough restrictions on bulk senders with low read rates. This means that the less folks that view your emails, the

Whenever you manually suppress a contact in your account, they are added to the suppressed list under the label By me. These can be contacts you individually suppressed,

So, you've uploaded your contacts to your Subscribers, but your list totals are still the same as before! Never fear, try these troubleshooting tricks, and you'll be

To get your contacts from the Mac Address Book or Contacts app into your subscribers, you'll first need to save them in a VCF, or vCard File, on your computer. Then you can